Your Privacy Matters to Us
How we collect and protect your information
Introduction to Our Privacy Commitment
At arzynlavia, we are committed to safeguarding your personal data in line with Australian privacy law. This policy explains how we collect, use, and protect your information.
We only collect information necessary for providing our services and do not use your data for unrelated purposes. Your privacy and trust are important to us.
What Information We Collect
We collect information directly from you and automatically through your use of our website to help deliver our services.
Directly Provided Information
- • Contact details such as name and email address
- • Communication preferences you set
- • Enquiry or feedback forms you complete
- • Details you provide during consultations
- • Any other information you choose to share
Automatically Collected Data
- • Device type and browser details
- • Usage patterns and visit duration
- • Cookies and similar tracking technologies
- • IP address and approximate location
- • Site navigation paths
How We Use Your Data
Your information is used to provide services, improve user experience, and communicate important updates.
- • Responding to your enquiries
- • Delivering requested services
- • Improving site functionality
- • Sending service updates
- • Ensuring regulatory compliance
- • Analysing site performance
- • Personalising your experience
Our Promise: We never sell your data and take security seriously. Your details are handled with care and used only as described here.
How We Share Your Information
Your information is only shared with trusted partners as needed to deliver services or comply with the law.
Service Providers
Third-party providers may help us operate our website or process enquiries, but they must follow strict privacy standards.
Legal Obligations
We may share your data to comply with legal or regulatory requirements.
Anonymous Statistics
We may use aggregated, non-identifiable data for analysis and reporting.
Your Privacy Rights
You can access, update, or request deletion of your information. Contact us for assistance regarding your privacy rights.
- • Request a copy of your data
- • Request correction of inaccurate data
- • Request data deletion
- • Request data transfer
- • Object to certain data uses
- • Request restriction of processing
For privacy requests, email or call our team. We will respond within required legal timeframes.
How We Protect Your Data
We use both technical and organisational measures to keep your information secure and prevent unauthorised access.
Technical Safeguards
- • Encryption of sensitive data
- • Secure server infrastructure
- • Regular security updates
- • Access controls for user data
Organisational Measures
- • Staff privacy training
- • Strict data access policies
- • Regular privacy audits
- • Incident response procedures
How Long We Keep Your Data
Your information is retained only as long as necessary for our services or as required by law.
- • Account data retained for service duration
- • Consultation data kept as needed
- • Enquiries stored for follow-up
- • Fee information kept for compliance
- • Marketing preferences managed safely
You may request deletion at any time, subject to legal requirements.
International Data Transfers
If data is transferred outside Australia, we ensure equivalent protection and compliance.
- • Contractual safeguards in place
- • Data minimisation principles followed
- • Transfers only when necessary
- • Regular compliance reviews
Use of Cookies
Cookies help us understand site usage and enhance your experience. See our Cookie Policy for details.
Types of Cookies Used
- • Support site functionality
- • Monitor site reliability
- • Remember user preferences
- • Enable helpful features
You can manage cookie preferences in your browser at any time.
Policy Updates and Changes
We may update this privacy policy. Significant changes will be clearly communicated on our website.
- • Website announcement
- • Email notification (if subscribed)
- • Updated policy page
- • Date of latest revision displayed
Please review this policy regularly for updates.
Contact Us About Privacy
Contact us if you have questions about this policy or your privacy rights.
arzynlavia
570 Bourke Street, Level 17 & 24, Melbourne, VIC 3000 Australia
Phone: +61825400563
Email: content@arzynlavia.com
Updated September 1, 2025
Effective September 1, 2025